Quick launch of a floristry course in the USA.
About client
A producer specializing in launching projects and courses approached us, in this case — a floristry course aimed at the US market. The course is designed for people who want to learn the art of floristry, regardless of their experience level.
Project goal
The main goal was to quickly organize the basic infrastructure for launching the course by creating a full-fledged platform for selling and promoting floristry courses, which includes a ready-to-launch landing page, an automated payment system, and CRM, as well as a chatbot for the course and intensive.
Idea
To create a convenient and effective toolkit for attracting clients and automating sales and service processes, allowing the client to achieve initial results as quickly as possible with minimal effort.
Tasks
How we achieved this result
The Problem
The client approached us with a clear need — to create a working tool for attracting clients to the intensive in a short time. It was important to set up payment processes with the ability for automatic processing and the option for upselling to those who did not complete the payment.
The Solution
Chatbots are an effective tool for automating client interactions. They can respond to inquiries, process orders, and provide support 24/7 according to clear algorithms. With integration into CRM, payment systems, and other tools, chatbots automate routine processes, reducing the workload on the team and speeding up customer service.
To ensure the integrity of the project, we developed and integrated all elements simultaneously: set up the CRM system, connected the Stripe payment system, launched the chatbot, and created the landing page for the course. This approach allowed us to create a full-fledged platform for accepting clients and processing payments, ensuring the smooth operation of the intensive and readiness for the launch of the future course. Our comprehensive approach includes the following advantages:
- The integration of Stripe ensured automatic acceptance and processing of payments, reducing the need for manual oversight.
- Thanks to the chatbot, clients who did not complete the payment receive reminders, which helps increase conversion rates and boost revenue.
- The CRM system, landing page, and payment system work as a single mechanism, providing clear client accounting, order control, and quick service.
- Process automation through CRM and the bot reduces the workload on the team and minimizes the risk of errors.
Customer Journey
Work Process
Complete CRM setup for lead management and integration of the Stripe payment system
Development of a chatbot for the intensive, which performed the function of interacting with clients and followed up with those who did not complete payment
Informing users about the intensive and course through the chatbot
Support for communication and upselling of products through regular newsletters
Quick development and launch of a landing page
RESULT
We helped a floral course producer in the USA quickly launch a comprehensive platform for selling and promoting the intensive and course. Thanks to the integration of Stripe, an automated CRM system, and a chatbot, results appeared on the very first day, and ROI reached 1300% in four days. Our approach allows for effective client management, automatic payment processing, and maintaining interested users through an upselling system.
Want to achieve results just as quickly? Contact Marketorium – we automate processes and set up effective tools for your business!
Want to achieve results quickly?
Contact Marketorium – we automate processes and set up effective tools for your business!
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