Chatbot Development

Chatbot Development

Creating chatbots is a popular service in the marketing market. The function is aimed at communicating with users of the website or social media page. It automatically sends messages in a specified sequence at certain intervals. In this article, we will explain what chatbots are, why they are needed, and how to create them.

How to create a chatbot in Telegram

Chatbots are a computer function that interactively simulates human language (spoken or written). It allows communication with potential clients. The function simplifies such processes in managing and promoting a business:

• automation of customer support;
• customer engagement;
• informing the target audience through newsletters;
• lead generation and acquisition.

Most often, the creation of chatbots is tracked in Telegram. Managers and social networks require the presence of channels and groups. In Telegram, bots are created separately. The program is created through @BotFather, where the setup takes place. You need to set a name, description, photo, and configure the first message before launching.

• Open the Telegram messenger, log into your account or create a new one.
• Type @BotFather in the search field, select the bot.
• Click the “Start” button to activate BotFather.
• In response, you will receive a list of management commands.
• Select, type, and send the command /newbot.
• Create a unique name. Clients will see it when communicating with the bot. The nickname must be unique, not duplicate existing ones in the database, and end with the word “bot”.

After you choose an appropriate name, the bot will be created. You will receive a message with a link t.me/<bot_nickname>, recommendations for setting up an avatar, description, and a list of setup commands. The chatbot will be more functional if its creation is delegated to specialists. The experts at the full-cycle internet marketing agency Marketorium will create new opportunities for automating your business and promoting it in the market.

How to create a bot in Viber

To create a chatbot in Viber, you do not need professional skills. Go to the development website. Enter your phone number and log in. Click the “Create Bot” button and fill in the fields. Among them are the name, language, categories and subcategories, photo, information about the bot, and address. After that, you will receive a token for Viber authentication. Copy and save it. Download the chatbot template to your computer. Unzip and open the index.php files in the Viberbot folder.

Check for an installed SSL certificate. Once the SSL certificate is active, log into the Timeweb hosting panel through the file manager. Access your website. Create a new folder for the bot. We will set the webhook in Viber. Open the browser and run the set_webhook.php file. Go to Viber on your smartphone and launch the bot.

The full-cycle internet marketing agency Marketorium specializes in creating Viber bots for various types of businesses. This feature will allow you to find the necessary information in the database and deliver it to the user in seconds. It saves the client’s time and also improves the quality of your company’s services.

Chatbots whatsapp

Full-cycle internet marketing specialists at Marketorium will explain in detail what chatbot development is, how to create them, and which messenger to choose. For example, creating a bot in WhatsApp will ensure communication with the target audience 24/7 and significantly simplify most of the company’s processes. Our task is to write the algorithm, set up the program, and launch it into operation. We offer optimal options for the development of your business.